Learning and Development Trainer

Elite Technical is seeking a Learning and Development Trainer who can facilitate both Virtual and In-Person training programs to ensure employees are equipped with the right skills, knowledge/abilities to perform their assigned tasks, strengthen current skills, and acquire new skills to meet current and future business demands. Both virtual Instructor-led and Instructor-led training programs are delivered to maximize reach and impact on the organization.

ESSENTIAL FUNCTIONS:
- Facilitates both virtual instructor-led & instructor-led training that reflect adult learning ideas to build capabilities and drive behavioral change and engage learners
- Utilizes business trends and post-learning evaluation to improve training content and delivery.
- Contributes to the development and maintenance of training materials.
- Partners with coordinators to maintain scheduling of training courses.

This is a contract to permanent opportunity with our customer, a premier Healthcare insurance organization. Although this position is primarily remote, there could be occasions to come onsite (1-2x per month) in Owings Mills MD. We are seeking candidates local to this location.

Required Skills


-Education Level: Bachelor's Degree OR In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
-Experience: 2 years experience delivering various training, adult learning modules to large audiences in both In-person and Virtual trainings.
-Must have MS Teams experience
-Must have strong writing and verbal communication skills
-Big Plus: Healthcare Knowledge OR Customer Service Rep training OR new product training
- Knowledge of adult learning delivery methods and principles.
- Knowledge and understanding of learning management systems (LMS).
- Proficient in Microsoft Office applications.
- Ability to analyze, organize and prioritize work while meeting multiple deadlines.
- Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

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Location

Owings Mills , MD

Openings

2

Anticipated Start Date

Monday, November 18, 2024

Job Type

Contract

Anticipated Duration

12 months+ (Poss T2P)

Date Posted

Monday, October 28, 2024

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.