Our client, an IT Services organization supporting commercial and federal clients, is seeking an UC Technician join their customer's Telecom team in providing additional support while a team member is away on leave.

The initial contract is for 3-months with the possibility to extend. The selected UC Technician will work onsite at the customer's facility in Baltimore, MD with potential for a hybrid schedule.

Duties would include primarily assisting the team with daily operational support - namely moves, adds & changes, with additional possible troubleshooting and implementation assistance depending on technical experience & knowledge.

Required Skills

- Bachelor-s degree in related field preferred
- Minimum of 3 years of experience in a similar role
- Experience provisioning CUCM, Unity Connection, and Webex
- Excellent communication skills
- Prior experience providing strong customer service and support to end users