Business Process Transformation Lead


Elite Technical is seeking a Lead Level, Business Process Transformation expert, to join our clients enterprise-wide transformation effort.

This position will play a key role in delivering on all aspects of enterprise wide, cross functional process management initiatives including developing process architecture and hierarchy, process transformation, process automation and reengineering. The incumbent will function as a champion of process improvement methodologies and implementation throughout the organization. This individual will help drive the measurement of business effectiveness, research business processes and practices and analyze process data to develop and implement sustainable, repeatable and quantifiable operational and strategic process improvement. This individual will be part of Provider Business System team leadership that will drive process improvement initiatives and bring efficiency, effectiveness and a culture of continuous improvement to the department.

This position is a contract to permanent opportunity with our customer. Although primarily remote, there will be 2-3 onsite visits per month in their Columbia MD office. We are seeking candidates in one of the follow states to accommodate this onsite request: Wash DC, MD, PA, WV or DE.

Required Skills


- Education Level: Bachelor's Degree. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
- 10+ year professional in Business Process Transformation, with expertise in guiding employees to adopt to technology changes.
- Must have worked within a Healthcare Insurance/Payor organization.
- Able to lead multi-team approaches and creating new process that will adhere to new technology requirements.
- Confident personality to breakthrough resistance and lead change discussions
- Understanding of the following technologies: AI, Cloud, how API's work and Salesforce

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Location

Hybrid/Columbia, MD

Openings

1

Anticipated Start Date

Monday, June 22, 2026

Job Type

Contract

Anticipated Duration

12 month T2P

Date Posted

Tuesday, May 26, 2026

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.