Our client, a Lake Mary FL based not-for-profit health insurer that is experiencing exceptional growth in members and head-count, has several immediate needs for a temporary Enrollment & Billing Specialist (Data Entry Professionals) to support their Open Enrollment 2021-2022 season. Although these positions are 100% remote at this time, we are seeking candidates local to the Lake Mary FL area due to a possible 2022 return to the office. Duties and responsibilities of the position include:

- Maintain daily production and quality requirements to meet the department Service Level Agreement
- Process and perform quality control measures on enrollment and disenrollment transactions and billing activities
- Review and analyze eligibility and billing reports to ensure members are properly enrolled and premium payments correctly applied to accounts
- Partner with Member Services and other departments to address and resolve member issues within the expected timeframes
- Process payments and refunds, updating members- accounts to reflect changes
- Additional duties as assigned


These positions are 6 month PLUS contact position that offers the potential of conversion to full time employment to individuals that prove themselves professionally and technically. This should be considered a foot-in-the door opportunity. Please for immediate consideration, please contact Elite Technical!

Required Skills

- High School diploma or GED equivalent from an accredited institution
- Experience supporting Healthcare insurance, Medicaid/Medicare Health Plans, organizations is considered a BIG PLUS. Background in claims related industries (auto, home, life etc..) is considered a BIG PLUS
- Work experience of multitasking between programs, data entry or client look up systems
- Experience working with multiple Microsoft Excel worksheets including filtering and updating information on a daily basis
- Experience using Microsoft Outlook including email, tasks and calendar functions
- Experience using Microsoft Word for creating letters, memos and general correspondence
- Experience with business process and customer relationship management systems
- Ability to work overtime as the business requires
- Ability to solve problems and find solutions
- Effective verbal and written communication skills
- Previous auditing or analytical experience
- Experience with data mining, report analysis or reconciliation experience within a healthcare billing or commercial insurance environment.
- Experience with Microsoft Access as a database management system
- Work experience reviewing, approving and processing applications or member records