Elite Technical is seeking a Director Level Program Manager to support our client, a major Healthcare Payor organization, with their PBM Implementation effort across the enterprise. The Program Director, ePMO, exists within the ITOPS division aligned to a VP to provide the quality on-time execution of highly complex, multiple project(s) and/or program(s) related to new and optimized business capabilities. The incumbent is responsible for both strategic and tactical PBM interface with senior level management, and the PBM Implementation Partner, from all areas of the company to provide solution planning, delivery, deployment, risk management and operational readiness in several key areas including the core administrative platforms as well as those electronic capabilities that face out to Members, Providers, Brokers and Employers. Using a deep understanding of business services and capabilities, combined with solid IT engagement experience, the role will be accountable for ensuring that internal and external customers receive the expected business value from their assigned portfolio using quantifiable measures. The incumbent will work with the business areas to carry forward the business needs and concepts (the -what-) and work with IT to determine the -how- in terms of a solution. These projects and/or services consist of multi-location, multi-year initiatives consisting of multiple initiatives and tasks with a portfolio budget averaging $50-$60+ million.

Although this position is fully remote, we are seeking candidates that reside in the following states: DC, MD, VA, WV, NC, PA, DE, NY, NJ, TX, FL.

We have much more to share about this fully remote, contract to permanent position. Please contact Elite Technical for further information / consideration.

Required Skills

- Bachelors degree in Computer Science, Business, Project Management or Engineering or equivalent work experience required. Minimum of 10 years of IT and business experience in large business transformation - strategic planning, development, implementation, and maintenance of systems, across multiple enterprise-wide hardware and software platforms. Previous technical management and delivery experience in a dynamic high-technology environment is a key to success in this position.
- PMP or Similar Project Management Certifications is required
- Must have experience providing Program Management support, at the Director/Oversight management position, of a PBM Implementation (IT and Business) from either a payor or PBM entity.
-Managing annual expense/capital budgets averaging $50 to $60+ million.
- In depth understanding of healthcare with extensive healthcare operations knowledge and experience including claims, service, network, eligibility, web technologies, self-service, electronic transaction requirements, outsource vendor management, and effective working knowledge of enterprise-wide business functions.
- Progressive broad-based information systems experience (which could include consulting) with state-of-the-art hardware and software systems; knowledge and implementation experience in new computing architectures and networked computing structures. Ability to grasp technological opportunities and apply them to business opportunities and requirements.
- Experience in project management and execution of multiple enterprise-wide development projects, particularly as a delivery lead on systems development, with working knowledge in all aspects of the systems development life cycle and project life cycle in a cross-functional environment.
- Strong analytical, problem-solving, and conceptual skills.
- Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, associates, and management at all levels and thrive in a cross-functional environment
- Excellent oral and written communication; an ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding. Experience in executive level reporting on strategic initiatives, developing and delivering effective executive presentations.
- Excellent customer service and negotiation skills. Must have the credibility and finesse to deliver honest messages to the CEO and others at the executive level on feasibility of program/project deliverables.
- Proficient in MS Office, Project Management tools, Financial/budget management systems (Oracle, etc.).