Our client has an immediate long-term contract position for a Level I/II Field Service Engineer (FSE) to support their client's locations in Northern New Jersey. The FSE will assist the end-client with technical support expertise in an office environment to include desktops, printers, and internet connections.

The selected FSE must be comfortable driving 50+ miles per day.

Day to day responsibilities:

- Onsite client support of Windows-based desktop & mobile computers, mobile devices, local and network printers, and peripheral devices.
- Provide customer support and problem resolution.
- Ensure client connectivity to communication devices including network switches, routers, printer servers, remote access services, medical practice hardware and software solutions and cloud services.
- Additional duties also include updates to client documentation.

Required Skills

- Must be USC/Green Card per client requirement
- 3+ years of end-user support/field experience
- Should be comfortable supporting the following:
a. Windows
b. Active Directory
c. Cisco R&S
d. WiFi
e. Printers
f. Peripherals

- Strong troubleshooting skills
- Must have strong communication and people skills
- Must have reliable transportation and comfortable driving 50+ miles per day