MicroStrategy Developer (End User Support)

Immediate long term contract opportunity for a MicroStrategy Developer to support our customer, a major Federal Healthcare organization, in Reston VA (currently 100% remote but will be onsite in early 2022). This is not your standard MicroStrategy Developer position! The group that the selected candidate will be supporting is our clients End User Adoption group, focused on providing their end users with requirement gathering support services to build dashboards and reports utilizing MicroStrategy. We are seeking candidates with outstanding communication skills, strong SQL, and hands-on MicroStrategy report and dashboard development experience. Additional responsibilities include:

1) Engage End User Community (40%)
- Conduct product workshops or one-on-one sessions to educate customers on product capabilities including hands-on technical support
- Understand customer needs and map that to the product functionality (current or desired)
- Critically evaluate information gathered from multiple sources, reconcile data conflicts and provide appropriate communication
- Analyze output of system error logs to provide customers with appropriate assistance
- Collaborate with other internal Plan facing teams to provide all-around support including training for customers

2) Develop strong understanding of the Data Product (30%)
- Partner with architecture and solution delivery teams to develop a good understanding of the data product
- Prioritize efforts in product backlog that will address customer issues
- Develop strong business knowledge to recommend systems and process enhancements to improve data product
- Critically evaluate information gathered from multiple sources, reconcile conflicts, and provide appropriate communication

3) Track Data Product Usage (15%)
- Define and analyze success metrics of the data products to support end user adoption
- Communicate adoption analysis to the appropriate groups

4) Capture Business Needs (10%)
- Translate business use cases, scenarios and needs and document appropriately in product backlog

Want to learn more about this long term contract? Then you should contact Elite Technical right away for consideration!

Required Skills

8+ years of relative experience:
- Bachelors degree in computer science, decision support systems (DSS), information engineering, business administration, or other related discipline. Master-s degree in a related discipline is a plus. MicroStrategy certification is a plus
- Experience with hands-on work designing and implementing data integration, and/or business intelligence solutions
- Hands-on MicroStrategy report and dashboard development experience
- Experience with databases with strong SQL and data modelling skills like 3rd normal form and dimensional modelling
- Excellent oral and written skills to clearly and concisely communicate with customers and executive level leadership (CRITICAL)
- Big Data (Cloudera, Hive, Hadoop etc..) is a big plus

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Reston, VA



Anticipated Start Date

Monday, December 13, 2021

Job Type


Anticipated Duration

12 months+

Date Posted

Tuesday, November 16, 2021

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.