Web Editor


Immediate opportunity for a Senior Web Editor!! The Senior Web Editor responsibilities include but are not limited to: supporting the development of new content, content edits and new website sections on external-facing web/digital properties. The role effectively drives corporate business strategy, goals, and priorities in partnership with the content strategist/information architect, other web specialist(s), UX/UI and the product team. The selected candidate must lead web content projects, keeping business stakeholders and managers/senior leaders informed of the progress. In addition, there are day-to-day activities that include writing and editing copy for the web and rethinking site content and organization for usability enhancements. This role works independently and serves as a subject matter expert to ensure quality of content for users.

Principal Accountabilities:

** 50% - Works with business stakeholders, the strategist/information architect, and others to support the development of quality site content that marries business strategy and goals with user needs.
** 25% - Manages the organization and editing of content as required by business needs/goals and ensures proper web content styles/standards, writing style, grammar, etc., and search engine optimization guidelines are followed.
** 15% - Develops new processes and oversees creation/maintenance of all Standard Operating Procedure (SOP) documents and standards for web content editing and production.
** 10% - On-boards new team members by training and educating them on the corporate processes, best-practices and style guidelines.

This position is a long term contract opportunity with the possibility of conversion to FTE status with our customer, a major Federal Healthcare Insurance organization based in Washington DC. This position is 100% remote now but will be onsite by the end of 2022.

Required Skills


Qualifications
- Bachelor-s degree in English or related field.
- In lieu of a Bachelor-s degree, and additional 4 years of relevant work experience is required in addition to the required work experience.
- 5+ years- experience with web editing, web content, web content management
- Ability to seek out and proactively engage stakeholders with recommendations and requirements for site improvements is necessary. Individual must lead the change.
- Ability to work independently to manage multiple projects while keeping stakeholders and content owners informed of progress and aware of any potential problems.
- Ability to think globally and understand how content edits on one area of any particular web property may impact other areas of the site and/or related content.
- Ability to communicate challenges or technical information in a non-technical manner to management and internal content/business owners and stakeholders.
- Experience working in Content Management Systems.
- Superior English and grammar skills and ability to follow a corporate style guide; experience in web content management, writing and editing.
- Knowledge of HTML and CSS.
- Knowledge in MS Office Suite.

Additional Skills and Abilities
- This position requires high productivity and high responsiveness to inquiries and stakeholder needs, excellent resolution skills and ability to self-assess constantly shifting priorities to ensure contractual obligations are met.
- Strong customer service focus and analytical way of thinking.
- Self-starter with an ability to collaborate in a team environment.
- Excellent communication skills both written and verbal.
- Excellent time management skills and excruciating meticulous attention to detail.
- Outstanding interpersonal and team environment skills.
- Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
- Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
- Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
- This position is also subject to being "on call" for emergency situations requiring immediate resolution, as well as being available to support after-hours and weekend project deployments. Occasional travel to some CareFirst locations may be required.

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Location

Washington, DC

Openings

1

Anticipated Start Date

Monday, July 11, 2022

Job Type

Contract

Anticipated Duration

12 months++ (Poss T2P)

Date Posted

Tuesday, June 21, 2022

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.