Enterprise Application Support Specialist (Home based)

*100% Home based Remote Telecommuter*

Urgent opening for multiple Enterprise Application Support Specialists ideally located in the Mountain Time zone. Also open to Central or Pacific Time zone. These are contract-based positions offering extensions and strong potential for employment offers.

The Enterprise Application Support Specialist will be expected to provide application support in a fast-moving production environment. Administrative tasks include application, installation, deployment, testing, system expansion, upgrade, and data migrations. Windows Application Administrators will be required to work Monday to Thursday 8am-5pm MST, Friday 8am-12pm MST and Saturday 12am-3am MST.

Our client a worldwide leading provider of both cloud and on-premises enterprise software solutions highly rated and well regarded by customers and associates alike. In this job opportunity the selected Administrators will be supporting their CX approach that combines a complete performance suite, all embedded with purpose-built CX Analytics, AI, and domain expertise.

There is a lot more to share regarding our client, their solutions, and the expectations for this job opportunity. Are you interested? Please respond for immediate consideration.

Required Skills

- 5 years Windows System Administration experience with support level skills that includes supporting applications hosted within a Windows Environment.
- Must have practical experience supporting Windows Server 2019 including using PowerShell for task automation and configuration management
- One or more of the following, MS SQL, Contact Center and/or Client Experience Applications, IVR, Analytics Applications, Enterprise Business Applications, Knowledgebases etc..
- Expectations include a customer centric approach, solid communication skills including verbal and written and ability to have a positive effect working within the product management group that includes architects, developers, engineers, project management and account management.
- Can-do whatever-it-takes attitude to get the job done
- Able to operate at a high-degree in an active fast-moving environment
- Ability to learn quickly and grasp support functions of complex business applications / software
- Degree, relevant certifications are a plus

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Location

Telecommute

Openings

2

Anticipated Start Date

Monday, August 15, 2022

Job Type

Contract

Anticipated Duration

6 months w/ CTH option

Date Posted

Thursday, August 4, 2022

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.