Business Analyst

Seeking multiple Senior Business Analyst professionals in or near the Washington DC area! The selected candidates will work with stakeholders to gather requirements to assist the program team with re-vamping/re-writing their corporate/user manual, a document that is 1K+ pages, with over 70 exhibits and readers across the country. These positions are 12 month+ contract positions. The selected candidates will ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented, and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. Candidates will be accountable for the gathering and synthesizing of business requirements for moderate complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as a strategic conduit between the business area and the technical or software development team through which requirements flow.


- Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business area-s user and/or technical (functional/non-functional) requirements. Collaborates in the creation of project plans to define, organize, and schedule requirements management and development activities. Facilitates requirements analysis and verification sessions. Participates in the tracking and management of open issues and assists in planning for resolution. Participates in development sessions and design reviews in order to ensure design meets user requirements.
- Responsible for the overall success of user acceptance testing, including documentation, verification and release. Implements practices and procedures for end user test plans. Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. Leads in creating formal communication to be delivered to relevant stakeholders. Provides guidance and training to application end users.
- Identifies, documents and troubleshoots problems utilizing acquired experience and knowledge of the relationships in systems, software and processes. Collaborate with appropriate stakeholders to monitor, report and resolve issues. Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues.
- Reviews, analyzes and creates detailed documentation of business systems, processes, software and user needs. Responsible for the written documentation of requirements in accordance with established standards, in a clear and well-organized manner. Develops and/or collaborates in key project and requirement deliverables for projects of moderate to high complexity.
- Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation. Prioritize and manage new work requests.
- Answers policy-related questions for business process, systems and software which require research and consultation with others internally and externally.

Required Skills

- 6+ years of experience as a Business Analyst with strong analytical and writing skills applied to business software solutions maintenance and/or development. Specifically seeking very strong requirements gathering abilities.
- Bachelors Degree (Health administration; business administration; software engineering or related degree) is required
- Ability to create complex SQL Queries
- Knowledge of the software development standards and practices.
- Demonstrated ability to find efficiencies and improve processes.
- Strong business analytical skills.
- Strong process analysis skills. Strong process documentation skills
- Excellent communication/writing skills, interpersonal skills & attentiveness to detail

**One or both are required **
- Experience re-writing / re-vamping complex corporate manuals
- Understanding of claims adjudication, health industry diagnosis, procedure and revenue codes particularly in a health care environment

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Washington, DC



Anticipated Start Date

Monday, May 29, 2023

Job Type


Anticipated Duration

12 months+

Date Posted

Monday, April 24, 2023

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.