Seeking a Billing and Collections Professional that also has a Customer Service / Call Center background within the Healthcare sector! This position ensures that the more complex accounts are accurately invoiced, reconciled and outstanding payments are collected so that the core system is correct and the client is satisfied. In accomplishing its accountabilities, the position must interact and coordinate with accounts, subscribers, finance, systems and other internal departments as well external parties.

This position is responsible for serving as point of contact for internal and external customers regarding all complex billing and collection issues. The associate will assist in the clarification and development of process improvements and inquiries, assure payments related to services from all sources are recorded and reconciled timely in order to maximize revenues. The incumbent may be required to assist with projects for upper management by providing analytical and reporting support for such purposes as: operational efficiency / quality metrics and productivity analysis, end-of-month accounts receivables reconciliation, and monthly account aging reports.

This position is a contract 12 month PLUS contract opportunity and is an onsite position in Owings Mills Maryland. Want to learn more, then you should contact Elite Technical right away for consideration!

Required Skills

-Education Level: High School Diploma or GED is required
-1+ years of Healthcare Industry Experience
-3 years of experience in a Billing and Collections Experience
-1+ years of Call Center / Customer Service (inbound calls) experience
- Proficient in Microsoft Office applications (MS Teams, Outlook and Excel)