Technical Delivery Manager

Seeking a Technical Delivery Manager who can manage end-to-end delivery of technical projects, teams and internal technical projects from the initial kickoff to coordinating major launch milestones to maintaining and enhancing program performance over time. Guides clients through key decisions, communicates and coordinates activities internally and across departments. Works on new needs for process and improvements and identifies and articulates internal client needs to the technology team.

-35% Coordinates with internal client and internal teams to launch, maintain, and enhance complex programs. Guides internal clients through key decisions and communicates and coordinates activities internally and across network of partners.
-10% Manages and updates Project Delivery Timeline, Issues/Action Items/Risks, Installation Checklist, and Shipping Register.
-20% Identifies and articulates new customer needs to the technology team.
-20% Manages all aspects of implementation including ordering applicable equipment, overseeing installation, assisting with and supporting of account creation, managing communications, and reconciling inventory upon completion.
-15% Ensures and drives deliverables to completion per the implementation schedule.

Although this position is fully remote, we are seeking candidates that reside in the EST or CST timezones. Please contact Elite Technical right away for consideration!

Required Skills

-Education Level: Bachelor's Degree in Business Management or related field. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
-Experience: 10 years experience overall, with a minimum of 6-7 years in a program operations/Technical Delivery MGT capacity.
-Must have lead a team of at least 10 technical team members in the recent past. Must be able to work multiple project tracks at once.
-Must have worked within a Healthcare insurance organization. Facets experience considered a BIG PLUS.
-Technical Delivery Manager should have demonstrated delivery of large-scaled programs. The Tech lead / TDM is responsible for overall implementation/delivery of the project. This may involve the delivery of systems with multiple development team.
-Excellent problem resolution abilities!
-SME knowledge of the entire SDLC processs.
-Ability to work with all the development teams to develop Dev estimates for the defined scope of the project.
-Engage solution partners (Data Architects/COEs/Security Architect/Solution Architects/Enterprise Architects/Disaster Recovery team).
-Identify the impacted systems (this may involve applications outside of one value stream). Discuss requirements of security roles, with the Security Architecture team.
- Ability to recognize, analyze, and solve a variety of problems.
-Proficient in Microsoft Office applications.
-Proficient in project planning and life cycle development.
-Excellent communication skills both written and verbal

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Anticipated Start Date

Monday, May 27, 2024

Job Type


Anticipated Duration

6 months+

Date Posted

Friday, May 3, 2024

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.