Seeking a Senior IT Business Process Engineer! The selected candidate will play a crucial role in analyzing, designing, and implementing efficient business technical processes to drive organizational effectiveness and improve operational efficiency. You will lead cross-functional teams, collaborate with stakeholders, and leverage your expertise in process improvement methodologies to optimize workflows and enhance business performance.

ESSENTIAL FUNCTIONS:
- Evaluate existing IT business processes to identify areas for improvement.
- Document current IT processes through detailed process maps, workflows, and diagrams.
- Analyze IT process performance metrics to assess efficiency and effectiveness.
- Design new IT business processes or re-engineer existing ones to optimize performance.
- Develop and implement process improvement strategies to enhance productivity and reduce costs.
- Collaborate with stakeholders to define process requirements and objectives.
- Lead change initiatives by effectively communicating process changes and their impact to stakeholders.
- Develop training materials and conduct training sessions to ensure successful implementation of new processes.
- Address resistance to change and foster a culture of continuous improvement.
- Identify opportunities to leverage technology solutions for process automation and optimization.
- Work closely with IT teams to implement software tools and systems that support business processes.
- Ensure alignment between business requirements and technology solutions.
- Establish key performance indicators (KPIs) to measure the effectiveness of business processes.
- Monitor process performance and identify opportunities for further optimization.
- Prepare and present regular reports on process improvement initiatives and their impact on business outcomes.
- Collaborate with departments across the organization to understand their unique process needs and challenges.
- Facilitate cross-functional teams to drive process improvement projects and initiatives.
- Build strong relationships with stakeholders to foster collaboration and support for process improvement efforts.

This position is 100% remote, however, we are seeking candidates that currently reside in one of the following states: Wash DC, MD, VA, DE, WV, NC, PA, FL, NJ, NY, TX. These positions are Contract to Permanent opportunities with our customer, who is offering a generous salary and benefits package.

Required Skills

- Education Level: Bachelor's Degree (In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience)
- 5+ years of experience in IT business process management
- Must be coming out of a Healthcare Insurance organization
- 3+ years of experience with using process improvement methodologies
- Proven track record of successfully leading process improvement initiatives from conception to implementation.
- Strong analytical skills with the ability to collect, analyze, and interpret data to drive decision-making.
- Excellent project management skills with the ability to prioritize tasks, manage timelines, and deliver results.
- Experience with using Microsoft Office tools, including Excel, PowerPoint, and Visio
- Exceptional communication skills with the ability to effectively collaborate with stakeholders at all levels of the organization.