Senior IT Business Process Engineer

Seeking a Senior IT Business Process Engineer! The selected candidate will play a crucial role in analyzing, designing, and implementing efficient business technical processes to drive organizational effectiveness and improve operational efficiency. You will lead cross-functional teams, collaborate with stakeholders, and leverage your expertise in process improvement methodologies to optimize workflows and enhance business performance.

- Evaluate existing IT business processes to identify areas for improvement.
- Document current IT processes through detailed process maps, workflows, and diagrams.
- Analyze IT process performance metrics to assess efficiency and effectiveness.
- Design new IT business processes or re-engineer existing ones to optimize performance.
- Develop and implement process improvement strategies to enhance productivity and reduce costs.
- Collaborate with stakeholders to define process requirements and objectives.
- Lead change initiatives by effectively communicating process changes and their impact to stakeholders.
- Develop training materials and conduct training sessions to ensure successful implementation of new processes.
- Address resistance to change and foster a culture of continuous improvement.
- Identify opportunities to leverage technology solutions for process automation and optimization.
- Work closely with IT teams to implement software tools and systems that support business processes.
- Ensure alignment between business requirements and technology solutions.
- Establish key performance indicators (KPIs) to measure the effectiveness of business processes.
- Monitor process performance and identify opportunities for further optimization.
- Prepare and present regular reports on process improvement initiatives and their impact on business outcomes.
- Collaborate with departments across the organization to understand their unique process needs and challenges.
- Facilitate cross-functional teams to drive process improvement projects and initiatives.
- Build strong relationships with stakeholders to foster collaboration and support for process improvement efforts.

This position is 100% remote, however, we are seeking candidates that currently reside in one of the following states: Wash DC, MD, VA, DE, WV, NC, PA, FL, NJ, NY, TX. These positions are Contract to Permanent opportunities with our customer, who is offering a generous salary and benefits package.

Required Skills

- Education Level: Bachelor's Degree (In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience)
- 5+ years of experience in IT business process management
- Must be coming out of a Healthcare Insurance organization
- 3+ years of experience with using process improvement methodologies
- Proven track record of successfully leading process improvement initiatives from conception to implementation.
- Strong analytical skills with the ability to collect, analyze, and interpret data to drive decision-making.
- Excellent project management skills with the ability to prioritize tasks, manage timelines, and deliver results.
- Experience with using Microsoft Office tools, including Excel, PowerPoint, and Visio
- Exceptional communication skills with the ability to effectively collaborate with stakeholders at all levels of the organization.

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Anticipated Start Date

Monday, July 1, 2024

Job Type


Anticipated Duration

12 month T2P

Date Posted

Wednesday, June 5, 2024

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.