Business Analyst

Seeking a Business Analyst in the Washington DC/Maryland/Virginia area to support our customer with a project to streamline member consent and member communication preferences! The selected candidate will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent assists in the gathering and synthesizing of business requirements for low complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as the conduit between the business area and the technical or software development team through which requirements flow.

--25% Interpret business needs and issues by gathering, eliciting, analyzing, documenting and validating the Business area-s user and technical (functional/non-functional) requirements. Under the direction of a Lead or Senior Business Analyst, participates in the creation of requirements documentation. Collaborates in the creation of project plans to define, organize and schedule requirements management and development activities. Participates in requirements analysis and verification sessions. Participates in the tracking and management of open issues and assists in planning for resolution. Participates in development sessions and design reviews in order to ensure design meets user requirements.
--25% Responsible for the overall success of user acceptance testing, including documentation, verification and release. Implements practices and procedures for end user test plans. Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. Providing guidance and training to application end users.
--20% Identifies, documents and troubleshoots problems in systems, software and processes. Collaborate with appropriate stakeholders to monitor, report and resolve issues. Participates in the development of solutions and workarounds that solve low complexity technical, system and/or business issues.
--20% Reviews, analyzes and creates detailed documentation of business systems and user needs. Responsible for the written documentation of requirements in a clear and well organized manner. Develops and/or collaborates in key project and requirement deliverables for projects of low complexity
--10% Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation. Prioritize and manage new work requests.

Want to learn more? Then you should contact Elite Technical right away for consideration!

Required Skills

-Education Level: Bachelor's Degree (In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.)
-Experience: 3+ years experience in a Business Analyst position.
-Demonstrated ability to deliver high quality, effective deliverables on-time and be a valuable contributor to the development of cost-effective solutions.
-Moderate understanding of business analysis core competencies
-Must have strong business requirement gathering abilities within cross functional teams. Proven track record of driving an outcome and being hands on with getting tasks completed. Able to persuade folks in order to extract information from stakeholders during their requirement gathering sessions. Stakeholder management, cross functional team interactions. Working with multiple departments in an organization is required.
-Excellent communication skills both written and verbal
-Ability to organize stakeholder meetings for requirement gathering sessions is critically important
-Confluence or Jira is preferred
-Healthcare Industry knowledge - Very helpful
-Salesforce = Preference Manager in Salesforce Cloud = HUGE PLUS

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Hybrid/Baltimore , MD



Anticipated Start Date

Monday, July 15, 2024

Job Type


Anticipated Duration

3 months+

Date Posted

Friday, June 28, 2024

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.