Business Analyst (Enrollment/Eligibility)


We are seeking a passionate, results-oriented Business Analyst in the healthcare payer domain with Multi-employer Trust or Health Plan administration of self-funded client who excels in client interactions, and can collaborate effectively stakeholders to analyze, define and manage requirements for client or product. The ideal candidate will have worked in-depth in healthcare payer domain in Multi-employer Trust (Hours & Eligibility management), Health Plan Administration (Benefits & Claims Administration, Vendor integration) space. This person must possess a blend of business and technical savvy; strong communication skills to collaborate across internal and external stakeholders.

Responsibilities:
- Serves as a liaison between the business programs community and the IT organization to provide technical solutions to meet project needs.
- Critically evaluate information gathered from multiple sources; reconcile conflicts; abstract up from low-level information to a general understanding; and distinguish requests from underlying true needs.
- Break down high level information gathered into details including sources of data, data types, users, user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
- Analyze and document client's business requirements and processes; use and promote industry standard analysis techniques, such as data flow modeling, use-case analysis, workflow analysis, business process mapping,
- Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.
- Presenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards.
- Forwards functional specifications to digital team members for design and solution development.
- Work within timeline and resource constraints provided by the Project Manager.
- Partner with stakeholders on requirements prioritization, solution approach and alternatives, and manage requirements changes to ensure developed solution conforms to business needs.
- Proactively identify areas of potential business risk, on projects both within and outside of control, make recommendations related to mitigation and escalate as necessary.

This position is a fulltime, direct opportunity with our Healthcare client who is offering a generous salary and benefits package. Ideal work location is Westbury NY (Long Island) with a hybrid schedule (3 days onsite). Alternatively, this position can be staffed remotely for candidates that reside in one of the following states: CO, CT, FL, GA, IL, MA, MD, MI, MN, MO, NC, NJ, NY, OH, PA, SC, TN, TX, WA.

Required Skills


- Bachelors degree is required. BA Certifications and or PMP is a plus.
- 4+ years of BA experience in onboarding new self-funded clients or implement product in Multi-employer Trust or Health Plan Administration.
- 4+ years of Eligibility and Enrollments, Administration of Plans, Benefits, claims, accumulators, Provider Finder.
- Experience with SFTP, EDI X12 transactions 834, 837, 270/1 is a plus.
- Knowledge of "hours in take process"
- Ability to adapt to a fast pace, changing environment and to handle changing priorities and deadlines.
- Skilled at persuasive written and verbal communications that drive action or set strategic direction
- Proficient in Microsoft Office including Outlook, Excel, Visio, PowerPoint and Word.
- Knowledge of BA/ MS project Tools, JIRA, MS Project.
- Able to manage large scale initiatives.
- Skilled at large JAD type sessions and interviews and be able to document SMART requirements for consumption by technical teams.
- Need to have a commanding the room type personality to drive their work and facilitate conversations.
- Ability to manage multiple stakeholders from different business areas both technical and business.
- Familiar with assumptions, dependencies, defining what is in and out of scope.

Seeking candidates with the following expertise:
- Client implementations/client-facing related experience/vendor integrations (as a BA)
- Eligibility/Enrollment experience (retro enrollment and retro termination knowledge)
- Adjudication of Claims business logic
- Member communication in Commercial
- TPA/ ASO

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Location

Remote or Westbury, NY

Openings

1

Anticipated Start Date

Monday, January 20, 2025

Job Type

Direct Hire

Anticipated Duration

Direct Placement

Date Posted

Monday, December 30, 2024

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.