Our Client, a multinational telecommunications technology company has an urgent and immediate need for a Product Manager to define digital/tech roadmaps for their client's Mobile, Broadband (Fiber/DOCSIS), or Ad Tech, focusing on customer experience via data, collaboration with Engineering/IT, and product lifecycle management (ideation to launch) for features like broadband, Wi-Fi, and connected home.

Key Responsibilities:

- Roadmap & Strategy: Develop digital product roadmaps, manage backlogs, and translate market needs into actionable plans.
- Cross-Functional Leadership: Partner with IT, Engineering, Marketing, Sales, and Customer Experience teams for product development and launches.
- Product Lifecycle: Oversee planning, execution, and delivery, from concept to benefit realization.
- Data & Analytics: Use data (KPIs, user feedback, market trends) for decision-making, performance monitoring, and ROI.
- Customer Focus: Drive improvements in product quality, performance (speed, latency), and user experience.
- Problem Solving: Investigate persistent issues, find root causes, and implement solutions to reduce escalations.
- Business Analysis & Requirements Gathering: Lead or support requirements gathering activities, including:
1. Business process analysis and current/future state mapping
2. Translate complex business needs into clear, actionable user stories.

If you would like to learn more, please reach out to Elite Technical.

Required Skills

Required Skills:

- Experience: 3-5+ years in Product Management/Operations, preferably in Telecom/Tech.
- Technical Skills: Familiarity with Broadband (DOCSIS, Fiber), Wi-Fi, SQL, Jira, Confluence, Tableau.
- Analytical: Strong ability to interpret data, analyze KPIs, and develop data-driven strategies.
- Soft Skills: Excellent communication, presentation, problem-solving, and stakeholder management.