Help Desk Analyst

Seeking Help Desk Analysts to provide 100% phone support to assist with upgrading the network in various department store office locations. The Help Desk Analysts will follow a script to work with an onsite technician to remove an old Fortinet router and install a pre-configured Meraki MX67C device, connect laptop and printer and test to ensure a successful installation. This project is expected to be 2-3 months and will be located Western Suffolk County.

Are you interested in learning more? If so, please APPLY for immediate consideration.


Required Skills

The successful candidate will demonstrate the following background and capabilities:
* 3+ years of Help Desk / Phone support experience
* Must have basic PC skills and understand how to assign an IP address to a laptop and set to DHCP if needed.
* Basic network troubleshooting
* Must have excellent communication skills

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Melville, NY



Anticipated Start Date

Monday, September 9, 2019

Job Type


Anticipated Duration

2-3 months

Date Posted

Monday, August 26, 2019

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.