Seeking Help Desk Analysts to provide 100% phone support to assist with upgrading the network in various department store office locations. The Help Desk Analysts will follow a script to work with an onsite technician to remove an old Fortinet router and install a pre-configured Meraki MX67C device, connect laptop and printer and test to ensure a successful installation. This project is expected to be 2-3 months and will be located Western Suffolk County.
Are you interested in learning more? If so, please APPLY for immediate consideration.
The successful candidate will demonstrate the following background and capabilities:
* 3+ years of Help Desk / Phone support experience
* Must have basic PC skills and understand how to assign an IP address to a laptop and set to DHCP if needed.
* Basic network troubleshooting
* Must have excellent communication skills
Monday, September 9, 2019
Monday, August 26, 2019
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