Systems Engineer

Seeking a Systems Engineer to support a new five (5) year federal contract in Washington DC. The Systems Engineer will support customers of the end-client on complex technical issues including problems related to enterprise networks, servers and workstations. Our client is looking to on-board as 6 months contract to hire.


- Investigate and resolve problems installing software as a result of complex environmental variables including VMWare and Windows Server.
- Respond to requests and inquiries from users and field support representatives within the pre-determined timeframe of our service level expectations.
- Maintain detailed trouble ticket information using the existing Network Operations Center process database, assign proper severity levels, updating steps taken and issue resolution.
- Identify solutions to work around open issues / problems that are under investigation or pending resolution
- Document, and track, case histories, issues, and actionable steps taken.
- Improve documentation of support policies and procedures
- Provided technical support training to other team members
- Provide accurate, detailed and timely responses to problems and queries.
- Provide technical guidance and assistance to customers in troubleshooting, identifying, and resolving system and interface problems.
- Review installation documentations to verify Server Deployment success, and document recommended changes.

If you're a Systems Engineer looking for a stable, long-term position, please APPLY for immediate consideration.


Required Skills

- Must be US Citizen due to gov't contract requirements
- Must be able to obtain a PubliC Trust (active DoD Secret Clearance is preferred)
- Bachelor s Degree (in Computer Science or related field) or equivalent, and 8 - 12 years of related experience
- Basic knowledge of Linux, SQL, DC and MS Exchange
- Knowledge of basic networking concepts and terminology
- Previous experience troubleshooting application-related problems
- Ability to install and verify software package installations
- Knowledge of information systems concepts and terminology
- Knowledge of online technical resources and ability to access same
- Strong analytical skills
- Working knowledge of Visio and MS Office
- Strong analytical skills and ability to provide configuration management services on a dynamic changing program
- Strong written, oral, and presentation skills

Preferred Certifications: ITIL, CCNA, MCSA/MCSE, VMware, AWS

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Washington DC, DC



Anticipated Start Date

Monday, September 9, 2019

Job Type

Contract/Temp to Hire

Anticipated Duration

6+ months w/ CTH option

Date Posted

Saturday, August 17, 2019

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.