Director, Site Analytics

The Director will lead a team of analysts to build best-in-class analytics frameworks allowing the site merchandising team and the broader digital business to make critical daily decisions. The Director will partner closely with the Director of Product Analytics to ensure data accuracy and define tracking enhancements. The Director will advocate for using analytics to drive business decisions translating key insights into actions. The Director must be highly analytical, organized, and possess great communication and presentation skills.

Responsibilities include, but are not limited to:

Analytics & Insights
- Partner with cross-functional teams to solve complex problems and identify opportunities to improve the customer experience, increase conversion rate, increase margin rates and test new approaches
- Provide analytics thought leadership to digital and enterprise partners to improve site merchandising, omni-channel, owned and vendor direct operations
- Develop standard reporting, analysis frameworks and KPIs to enable Site Merchandising and broader digital organization to make critical business decisions
- Identify opportunities to automate and enhance existing reporting & analysis processes
- Define and execute audits of analytics tracking to ensure accuracy in data collection across analytics systems
- Advocate sound best practices and develop training to ensure teams utilize data and tools effectively
- Develop prioritization framework to communicate business & customer value to cross-functional partners and influence resource allocation

Required Skills

- B.A. required; Master-s degree in Statistics, Analysis, Mathematics or related fields referred.
- Minimum 7 years of experience in e-commerce and/or retail analytics
- At least 3 years of management experience
- Experience in digital merchandising, product management or marketing preferred
- Expert level proficiency in web analytics tools, preferably Adobe Analytics
- Expertise in SQL, data manipulation; experience with Tableau or other visualization platforms a plus

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Location

NYC, NY or NJ

Openings

1

Anticipated Start Date

Monday, October 5, 2020

Job Type

Direct Hire

Anticipated Duration

Direct

Date Posted

Wednesday, September 16, 2020

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Elite Technical Services, Inc. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Elite Technical Services, Inc. will not use E-Verify to pre-screen job applicants.

Elite Technical Services, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.